Cricket Casino Terms and Conditions — Know Before You Play

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Cricket Casino ("the Platform", "we", "us"). By accessing, registering on, or using Cricket Casino in any way, you confirm that you accept these Terms without reservation.

Cricket Casino reserves the right to update or modify these Terms at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

These Terms apply to all players using Cricket Casino, including those accessing the platform via mobile browser, the Cricket Casino app, or any other supported device. The Terms apply equally to free play and real-money play.

2 Eligibility

To register and play at Cricket Casino, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of a Cricket Casino employee.
• You must not have been previously excluded or banned from Cricket Casino.
• You must be registering on your own behalf, not on behalf of another person.

Cricket Casino may request proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned to the original payment method where possible.

3 Account Registration

Each player is permitted to hold only one account at Cricket Casino. Creating multiple accounts — whether under the same name, same device, same IP address, or same payment method — is strictly prohibited. If duplicate accounts are detected, all accounts involved will be closed and any balances may be forfeited.

When registering, you must provide accurate and complete information. This includes your full name, date of birth, contact number, and a valid email address. Cricket Casino may request supporting documents to verify the information you provide. Providing false information during registration is grounds for immediate account closure.

• You are responsible for keeping your username and password confidential at all times.
• You must not share your account credentials with any other person.
• Any activity carried out under your account is your responsibility, whether or not you authorised it.
• If you suspect unauthorised access to your account, contact Cricket Casino support immediately via live chat.

Cricket Casino reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason.

4 Deposits & Payments

Cricket Casino accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. These are the only supported payment methods at this time. All transactions are processed in BDT and no currency conversion fees are applied by Cricket Casino.

• The minimum deposit amount is ৳500 per transaction.
• There is no maximum deposit limit, though your payment provider may impose their own limits.
• Deposits are credited to your Cricket Casino account instantly in most cases.
• If a deposit does not appear in your account within 15 minutes, contact support with your transaction reference number.
• Cricket Casino does not accept deposits from third-party accounts. The payment method used must belong to the registered account holder.

Cricket Casino does not charge fees on deposits. However, your mobile banking provider may apply their own transaction charges. Please check with your bKash, Nagad, or Rocket account for applicable fees.

5 Withdrawals

Withdrawals at Cricket Casino are processed to the same payment method used for the most recent deposit. This policy is in place to prevent fraud and ensure funds are returned to their rightful owner.

• The minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 3 to 10 minutes of approval.
• Identity verification must be completed before your first withdrawal is processed.
• Cricket Casino may request additional documentation for large withdrawals or where fraud is suspected.
• Withdrawals will not be processed if there is an active bonus with incomplete wagering requirements attached to your account.

Cricket Casino reserves the right to delay or withhold a withdrawal if there are reasonable grounds to suspect fraudulent activity, bonus abuse, or a breach of these Terms. In such cases, the player will be notified and given the opportunity to provide clarification.

Players who have self-excluded or had their accounts restricted under responsible gaming measures will not be able to process withdrawals until the restriction period has ended or been reviewed by the support team.

6 Bonuses & Promotions

Cricket Casino offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules outlined here.

• The welcome bonus is available to new players on their first deposit only. One welcome bonus per player, per household, per device, and per IP address.
• All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn.
• Wagering requirements are clearly stated on each promotion. If you are unsure, contact support before claiming a bonus.
• Bonuses have an expiry period. Any bonus not used or wagered within the stated timeframe will be removed from your account automatically.
• Cricket Casino reserves the right to withdraw, modify, or cancel any bonus at any time. Players will be notified where possible.
• Bonus abuse — including but not limited to creating multiple accounts to claim bonuses, exploiting promotion mechanics, or coordinated play — will result in account closure and forfeiture of all balances.

7 Game Rules & Fair Play

All games available at Cricket Casino — including Pirate Fishing, Jackpot Fishing, Insect Master, Fortune Ox, Monster Hi-Lo, Swimming, and Virtual Sports — use certified random number generator (RNG) technology. This ensures that every game outcome is entirely random and cannot be predicted or manipulated.

Return-to-player (RTP) percentages for each game are published openly on the respective game pages. Cricket Casino does not alter RTP figures or apply hidden house edges beyond what is stated.

• Players must not use any software, script, bot, or automated tool to interact with Cricket Casino games.
• Exploiting software bugs or glitches to gain an unfair advantage is prohibited. Any winnings obtained through exploitation will be voided.
• Collusion between players to manipulate game outcomes is strictly prohibited.
• Cricket Casino reserves the right to void bets or game rounds where technical errors have materially affected the outcome.

In the event of a dispute regarding a game outcome, the result recorded in Cricket Casino's server logs will be considered the definitive record. Players may raise disputes via the support team within 72 hours of the relevant game round.

8 Prohibited Conduct

The following actions are strictly prohibited on Cricket Casino. Engaging in any of these behaviours will result in account suspension, balance forfeiture, and may be reported to relevant authorities:

• Registering more than one account on the platform.
• Providing false, misleading, or incomplete information during registration or verification.
• Using stolen, fraudulent, or unauthorised payment methods to fund your account.
• Attempting to launder money or use Cricket Casino for any illegal financial activity.
• Using automated software, bots, or scripts to play games or interact with the platform.
• Harassing, threatening, or abusing Cricket Casino staff or other players.
• Attempting to hack, reverse-engineer, or otherwise compromise the Cricket Casino platform or its security systems.
• Claiming bonuses in bad faith or through coordinated abuse with other accounts.

Cricket Casino monitors all account activity for signs of prohibited conduct. Where suspicious activity is detected, accounts may be suspended pending investigation without prior notice.

9 Account Suspension & Closure

Cricket Casino reserves the right to suspend, restrict, or permanently close any player account at its sole discretion. Reasons for account action include but are not limited to:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Failure to complete identity verification within the required timeframe.
• Chargebacks or payment disputes initiated by the player.
• Requests from regulatory or law enforcement authorities.

Players may also request voluntary account closure at any time by contacting the support team. If you close your account while a bonus is active, the bonus and any associated winnings will be forfeited. Any real-money balance will be returned to your registered payment method after verification.

10 Responsible Gaming

Cricket Casino is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity and stay in control. These tools are available directly from your account settings and include:

• Deposit Limits — Set daily, weekly, or monthly limits on how much you can deposit.
• Loss Limits — Cap the amount you can lose within a defined period.
• Session Reminders — Receive alerts after a set amount of time spent playing.
• Self-Exclusion — Temporarily or permanently exclude yourself from the platform. Exclusion periods range from 30 days to permanent closure.

Once a self-exclusion is activated, it cannot be reversed until the exclusion period has ended. Cricket Casino will not accept deposits or allow gameplay from a self-excluded account. If you believe you have a gambling problem, we strongly encourage you to use these tools and seek professional support.

For more information, visit our dedicated Responsible Gaming page.

11 Privacy & Data

Cricket Casino collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy.

We collect information including your name, contact details, date of birth, payment information, and gameplay data. This information is used to operate your account, process transactions, verify your identity, and comply with legal obligations.

• Cricket Casino will never sell your personal data to third parties for marketing purposes.
• Your data may be shared with payment processors, identity verification providers, and regulatory authorities where required.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details on how we handle your data, please read our Privacy Policy.

12 Limitation of Liability

Cricket Casino provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

• Cricket Casino is not liable for any losses arising from platform downtime, technical errors, or interruptions to service beyond our reasonable control.
• We are not responsible for losses resulting from a player's failure to keep their account credentials secure.
• Cricket Casino's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim.
• Nothing in these Terms limits Cricket Casino's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

Gaming involves financial risk. Players accept that they may lose money when playing at Cricket Casino. The platform is intended for entertainment purposes. Cricket Casino does not guarantee any winnings or returns on any game.

13 Changes to These Terms

Cricket Casino reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of Cricket Casino after any changes have been published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the Cricket Casino support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly from the Cricket Casino platform — average response time under two minutes.
• Email: [email protected]

For responsible gaming support, visit our Responsible Gaming page. For information on how we handle your data, visit our Privacy Policy page.